Fight for Equal Access Does Not End After Retirement

"Devoted Son" on the forum is asking for help with getting interpreting services for a parent in a retirement home. "Devoted Son" apparently has already tried contacting the ADA Hotline, without getting much help. Does anyone have any experience or advice for "Devoted Son?"

Meanwhile, I did some research myself to try to find out how the ADA applies to retirement communities. In this document from the state of Massachusetts, I found this statement:

...retirement communities are covered by Title III, if, they provide significant enough level of social services that they can be considered social service establishments. Social services in this context include medical care, assistance with daily living activities, provision of meals, transportation, counseling and organized recreational activities.