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Vendor - Deaf and Hard of Hearing Products - Harris Communications

By Jamie Berke, About.com

Updated: December 22, 2007

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What is Harris Communications: Harris Communications, headquartered in Eden Prairie, Minnesota, has been around for over 20 years, having started as a mail order catalog that has since expanded to the internet with a sophisicated e-commerce site. The founder is closely associated with the deaf community.
Harris Communications Website Features: The website has a search engine to enable quick finding of products, tabs for product categories, and even offers live support. The site has an electronic shopping cart. There is also a "clearance" section for reduced price offerings, and a "what's new" section. Repeat visitors can register accounts with e-mail and password. Each product has a "date added" notation, and also a display of products bought by others who bought the product.
Product Categories: Harris offers the following categories: books, equipment, media, novelties, and pagers. There is also a special store-within-a-store targeted at senior citizens. Each main category has sub-categories. For example, under books, subcategories include sign language dictionaries. Under equipment, a subcategory is ADA Compliance Products. The media category is where videos, dvds, and software can be found. The novelties category is especially large, offering all sorts of sign language-themed items.
Products Offered by Harris Communications: As a large vendor, Harris can offer "exclusive" products sold only by Harris Communications. Examples of exclusive products found included: a Harry the Hound collectible series (Harry is Harris' character). Another exclusive is a new baby gift basket.
Shipping: Harris Communications can ship outside of the United States, but non-U.S. customers must telephone their orders.

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