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My only experience with hearing aids in my life prior to my cochlear implant has been with Oticon hearing aids, so I have never experienced a Miracle-Ear hearing aid, which is discussed in this new profile. Have you experienced Miracle-Ear hearing aids? Was your experience a positive or negative experience?


Comments
May 12, 2009 at 8:56 pm
(1) Doug Wallace says:

My experience may have been more the fault of
the vendor than Miracle ear. I had become deaf in my right ear from Meneires disease some
twenty years earlier. The vendor promised me that the aid would correct the problem in that ear.
Needless to say it did nothing for me. It would have been better had the left ear been fitted with an aide which of course was done much later.

I now await coming into the 50% perception range for a cochlear implant.

May 13, 2009 at 12:03 am
(2) Karen says:

I’ve never worn Miracle Ear. I can’t remember what brand my first one was (it lasted from the time I was 4 or 5 yrs old til I was about 16, a bte one.). My Danavox that I had, those were in the ear, and they lasted me about 12 yrs I think. Now I have Widex. These ones are 3 yrs old and bte. I like them a lot. I’ve had others, but I don’t remember the brands. Just what ever the hearing aid people recommended (and the state would pay for when I was a kid).

May 13, 2009 at 8:47 am
(3) cindy says:

I have gone to Miracle Ear and they tried to tell me my bte was not good enough. Then when they tried to sell me their brand I knew it would not work for me. I did buy a mold from them and I hate it. It will not stay in my ear. I plan on going and getting my old mold back and going to Avada hearing aid company. They are a much better company.

May 13, 2009 at 9:50 am
(4) Kelli says:

I too suffer from Meniere’s and went to Miracle Ear for hearing aids. I was told these are just for MM people, I was fitted in both ears and at first I cried because it had been so long since I heard my husbands sound, I went home so excited and over about a 2 week peirod my hearing got worse, my ears hurt, they were so loud, I kept going back for adjustments that didn’t work and then my ear drums busted from the loudness that lead to 2 severe ear infections.DO NOT recommend !!

May 14, 2009 at 12:38 am
(5) John B says:

My Miracle ear hearing aids lasted for 3 years and died. I ended up going to Audibel for a Siemens BTE Prima 2 Super Power +. That was back in 2002 and it’s still going strong.

May 14, 2009 at 7:26 pm
(6) Eileen says:

I have worn aids (2) since I was 10 years old. I sold Miracle Ear for three years. They are a great aid but OVERPRICED. the only difference between them and any other great aid on the market is the gold circuitry. That is supposed to give you great battery life and it did but to me it did not warrent the additional price.
Dalhberg Electronics who makes Miracle Ear has a great customer service department and get the aids back to the wearer in a very timely fashion. So my experiene with them was great except for the price and as a sales person for the company I got my aids without charge so . . .

May 25, 2009 at 8:12 am
(7) dee says:

yes i have had mirical ear hearing aids. i told them the line of work i was in but they insisted i get a ite aid . the aids were always needing adjustments and were all ways broke down and in the shop.after 2 years i was told it was because i needed bte aids because of the line of work i was in . the moisture was what was causing them to brake down .this was after renewing the warranty at a cost of $200.00 per aid.as my insurance does not cover the cost of hearing aids i could not afford a new set of aids. i do not recommend miracel ear to any one .

June 13, 2009 at 10:57 am
(8) Marvin Hanna says:

I have had hearing aids for about 40 years. The first ones were Beltone and for the last 20 years, Miracle Ear. I have had no problems with Miracle Ear aids. I think the big difference is not the aids but the aids DISPENSER. The first dispenser was a wise guy salesman! The next 2 have been very professional. I would recommend Miracle Ear.

July 2, 2009 at 12:08 pm
(9) Betty Torrey says:

My Miracle Ear hearing aids lasted ONE month beyond the two-year warranty. I paid $150. to have them repaired and extend the warranty for one year. I didn’t know the franchise owner did not send them to the Miracle Ear company for repair, but instead to a “cheaper” repair place. They came back after 10 days but still did not work. He sent them in again; this time they did “work” as far making a noise, but did nothing for me. (In the meantime, the second one quit working — I didn’t send it in.) He said he couldn’t do anything more for me and I would have to buy a “stronger pair”. I guess you know what I told him. I don’t know if it was the franchise owner or the company, but the company gave me no help either. I’m in the process of looking for other hearing aids, but you can bet I would NEVER RECOMMEND MIRACLE EAR!!!.

July 16, 2009 at 6:37 pm
(10) Alex says:

My 92 year old dad bought a pair if hearing aids and they have Never worked properly! Despite numerous visits to the Miracle Ear area reps, the hearing aids never were of use to my dad. Dad paid a sizable service charge for repairs After the warranty expired and the hearing aids still did not work! I would NEVER recommend Miracle Ear to anyone!!!

July 31, 2009 at 1:14 pm
(11) Elizabeth Gordon says:

I’ve had Miracle Ear hearing aids for the past 5-6 years. I’ve never had any major problems with them, and the vendor is very professional. I recently went with the open fits, I love them, I didn’t love the price though, my insurance only paid a tiny portion. I would recommend Miracle Ear…I already have a few times.

September 12, 2009 at 7:45 am
(12) Robbie says:

My mother bought Miracle Ear and they have BEEN NOTHING BUT PROBLEMATIC. I have never felt they enhanced her hearing at all, the batteries are always making noises despite changing them regularly. My mom has returned to the store several times complaining, they say they adjusted them but the end result is the same. NO CHANGE

September 21, 2009 at 1:32 pm
(13) Kathy says:

My mother got Miracle Ear hearing aids last June (’08) and we have been back to the office to try and get them to work right 26 times!! They have sent them to the company for repairs 3 or 4 times and they come back the same. It’s been a mess. My mother is handicapped so it is very hard for her to get out, and to have to go back that many times and still not get them to work right is ridiculous! Her right one is in the ‘shop’ again. Mom has asked for her money back numerous times, but they refuse and say they’re ‘trying’ to work with her. DO NOT EVER GO TO MIRACLE EAR!!! They will rip you off.

November 16, 2009 at 9:18 pm
(14) rex palmeter says:

i have miracle aid hearing aids in both ears and i have had them a bout a year and have not had any problems with them if i do they take care if it right away

December 2, 2009 at 9:13 pm
(15) Michelle W says:

I was sifting through the comments that people have left, and I think that a majority were left by 1 unsatisfied customer who took a chunk out of their day to try and convince you not to buy miracle ear. Where’s my proof? Each comment capitalised miracle ear like: Miracle Ear. I could be mistaken, but it just doesn’t seem likely that 12 people would punctuate the words ‘Miracle Ear’ in the exact same way. I could be wrong though.

December 19, 2009 at 10:14 pm
(16) Lannie Wynn says:

Please do not be quick to assume that 1 angry
consumer would write 10+ complaints regarding ” Miracle Ear” hearing aids. Your justification is not valid. I believe that “Miracle
Ears” is a trademark brand of hearing aids. And therefore it should be noted as such, with
the correct grammer. I have been researching
“Miracle Ear” hearing appliances for several months. Initially, it was to assist a friend who was having difficulty with his “Miracle Ear” hearing aids. He had tried numerous times to
get the correct address or phone number of a
representative from the Miracle Ear head office. But I am afraid that since it appears that each office or group of offices are owned
by individual franchise purchasers. The consumers are victim to the quality of service that each “Miracle Ear” store is willing to provide. If anyone is aware of a contact person willing to honor the promises made by
the “Miracle Ear” hearing devices; please advise.

January 10, 2010 at 9:48 pm
(17) pat suhr says:

I have had alot of problems with Miracle Ear. They told me I needed new ones as these had little sound left. I had them fix the right one in May which cost 280.00. Now it is January and it went out completely, no sound at all. I am still under warranty but again they have to fix and me be without. Numerous adjustments, no I have not been happy with them and have no money to get new ones. I managed to contact their main office in Minnesota and got no satisfaction at all, try looking for a phone number or address in Minneapolis I think, good luck

January 31, 2010 at 2:11 am
(18) Gary Heagy says:

I have read with interest some of the complaints people have written about Miracle Ear hearing aids. One person even spelled the name incorrectly “miracel” and miracal” twice and spelled it two different ways. It’s a shame someone is so illterate to post a comment and can’t even spell the name of the product they are wearing. I really doubt they wear a hearing aid and if they do, they should check to see what it is before they make up a name. True, the dispenser is the key to a proper fit and service, but the products are tools and like any tool, only as good as the person who uses it and services it. Miracle Ear and Phonak are the top two selling brands. There must be many users who are happy to make those brands so popular. Also, they are the top two rated for quality. Ptty they people that buy the cheap junk if they can’t make it work with the best.

February 15, 2011 at 2:55 pm
(19) Judy Groseclose says:

Even folks who can’t spell have a right to voice their opinion. You might want to check your own comment for typos. My husband has been fighting with his miracle eye hearing aid for almost two years. This is a lousy product, not worth the money, and the “professionals” acting as technicians adjust this product repeatedly to no avail. They are an over-priced piece of junk.

February 20, 2010 at 2:22 am
(20) Mrs. Conner says:

Mr. Heagy,
It is so nice to someone concerned with illiterate people posting. If only it had been someone that actually knew how to spell themselves. You spelled the word wrong! And your last sentence, was that supposed to be pity because I may be wrong but I don’t think “ptty” is actually a word. And before I called someone names, I would re-read my post “ptty they people”?? I may just be an illiterate hillbilly……but I can articulate a sentence to make sense at least! One word I bet you can spell…..ARROGANT!

April 18, 2010 at 11:23 am
(21) Patty says:

I have worked for a Miracle-Ear franchise as a patient care coordinator since October 2009 so I am still new to the hearing loss industry. Being fitted with an aid that is appropriate for the individual’s hearing loss is just the first part; it may take a serious of visits (all free of charge) to adjust the aids to the wearer’s comfort and usage level after the initial fit. Then, regular 6-month cleaning and service visits (again, all free of charge) help to maintain the proper working of the aid. It is a piece of equipment, after all, and needs regular maintenance, and like any piece of equipment will eventually give out. I agree with an earlier comment that the office staff and audiologist can make a large difference in the wearer’s satisfaction and experience. So far, most of the patient’s I have met and helped in their hearing improvement have been pleased with the audiologist and the instruments. Of course, 100% of the people can’t be pleased 100% of the time–with any product or service. Our office does make customer service a priority–even going in on weekends and arriving early or staying late to help our patients. In our area, we are one of the few hearing aid dispensers who will do so. As far as price of Miracle-Ear aids, after the initial cost, there is no charge for any service during the warranty period–which is now 3 years for all models starting in 2010–or for check ups and cleanings or office visits for the life of the aid. Doctors who dispense aids will have an office visit charqe–whether the patient pays it out of pocket or if his/her insurance pays–adding to the overall cost of the aid. Also, other hearing instrument dispensers charge for cleanings and check ups. So, a bit of advice–When comparing, compare all aspects of the service, not just the initial cost.

April 27, 2010 at 7:53 pm
(22) Larry Wallace says:

I have been wearing hearing aids for 20 years. I purchased BTE aids from Miracle Ear in Dec. 2009. The left aid has been replaced twice. The left ear mold has never fit properly. It pops constanly . It has been replaced twice, still does not fit correctly. I am told nothing else can be done about it. I visit the office 2-3 times per week, seeking assistance. I leave with the same problem. I will never purchase another set from Miracle Ear. Service is lousy.

December 17, 2010 at 9:37 am
(23) debra ryan says:

My mother has worn hearing aids for 20+ years. she used beltone and they lasted for years. when she had to finally get new ones beltone was not available in her area and miracle ear was near her home so she went there. AWFUL! i would NEVER recommend them to anyone!! they broke weeks after she first got them. the battery holder was always breaking. she paid tons of $ everytime she took them to get fixed even after just a couple of weeks of having them. insurance that they sell you doesn’t cover half of the things that go wrong. the fit was horrible and they basically told you, while politely smiling, that there was nothing they could do about it. save your time, money and nerves! go elsewhere!

December 30, 2010 at 9:38 pm
(24) L says:

Please help!
My 80 yr. old MIL got fitted for a Miracle Ear hearing aid about 6 months ago in Tennessee. From the beginning, she had problems with it. The rep told her that one of her ears cannot be helped. She is living on social security, and had to borrow the $1,800.00 to pay for one hearing aid. After the first problem that could not be resolved, she asked for her money back.
The rep said he could fix the problem. That was 5 visits ago. He keeps telling her he can fix it. He has not been able to. Family members contacted him on her behalf. He told us that she cannot get a refund due to a FEDERAL LAW (?). He said that since she has a hearing aid from another company on the past, they are unable to refund her money due to a FEDERAL LAW. I find this very hard to believe.
The poor thing is on the verge of a nervous breakdown because of the whole situation.
His only solution is to “upgrade” for another $500.00 to the next level of aids. She needs help, and I don’t know what to do to help her. Any advice would be greatly appreciated!

March 17, 2011 at 11:58 pm
(25) Never Buy Miracle-Ear says:

NEVER BUY MIRACLE EAR!!!! The hearing aids are overpriced and junk!!! Have I mentioned the service? There isn’t any after the purchase! Got nowhere with the store I purchased aids from, so I called customer service in Minnesota…they were extremely rude and no help! $4500 wasted!! They have refused to give money back, but initially promised a 30 day trial, extended my trial, then stated I was past my trial period when I threw in the towel. They’re liars, scammers and thieves! I am disputing the charge with my credit card company. I have heard horror stories from family and friends about Miracle Ear, wish I had heard them before purchasing! I have since purchased a NuEar hearing aid and it’s like night and day! Great hearing aids, worth the money and outstanding service. Research the 2 companies and you will see the difference. Find a NuEar dealer and never recommend Miracle Ear!

March 15, 2012 at 12:01 pm
(26) Miracle Ear Rip-Off says:

I really should have known better than to go there – it is a franchise and a franchise will cost you more. They try to make it easy for you to put a very overpriced product on a charge card. I went somewhere else and got a very nice aid for about $1,000 less than ME wanted for about the same style of aid. Don’t go to ME – first visit is over 2 hours just for a hearing evaluation that they will not give you a copy of. And after all the reviews I have read, I would not want to have to return to them over and over again – for what people are saying are junk products – that have to be repaired over and over. My time is more valuable than that and a good aid should last 8-10 years without having to be serviced.

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